How can we help you?
Whether you have questions about Send It Secure or you are experiencing an issue with your account, we are here to help. Please submit a ticket with your questions or concerns and we’ll get back to you as soon as we can.
What happens next
A person reads every one of these.
- Someone who can actually help — your note goes straight to support, billing, or sales.
- A ticket number, so you can follow it and reply straight to the thread.
- 8am–6pm Eastern, Monday through Friday.
Prefer not to wait? The Help Center covers setup, sending, billing, and troubleshooting — most questions are answered there.
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